Since we're often asked how we got into this trade. . . 

2nd and 3rd generation piano technicians

George Baker started it (Elizabeth's dad). He thought it was neat to restore old player pianos, then branched into Nickelodeons, automatic harps, Orchestrions, etc., along with early 20th century car restoration. Eventually, he circled back to pianos, not that they ever really left the room. Since he didn't like tuning them much once they were done, Elizabeth was tasked with learning that skill during high school. It turned out to be not so hard and kind of fun for her, so she learned more, passing the Registered Piano Technician exams at age 18. After marrying Aaron, and loosing George to cancer, both set up shop more or less permanently in the Gallatin Valley, assisting All About Pianos with day-to-day operations. Aaron worked on computers, but didn't have the same satisfaction at the end of the day. You see, it's not uncommon to meet fun dogs, have a preschooler draw a portrait of you while you tune the family piano, or perhaps leave with a fresh-baked cookie in hand. So, clearly, Aaron had to switch jobs. Not that a computer background hurt when learning to install PianoDisc systems, so customer's pianos could sing via iPad control. Pianos are heavy, too, and Aaron was already roped into moving them. 

So, that's how we got from there to here. Lots of networking, seminars once or twice a year, factory training. Few in this business think they know it all, and we should probably avoid those who think they do! But, passing this generation's knowledge to the next is important, so there is a new George, and a Garth, and maybe someday soon they will be helping your piano, too.