Elizabeth Heppler started working in and around pianos as a child in her father's shop. Starting 'bench work' as a teenager in the early '90's, she progressed to tuning, and then more complete piano service. By the end of high school, she had also completed a correspondence course from the Randy Potter School of Piano Technology. Elizabeth passed the Piano Technicians Guild 's series of exams at 18, becoming one of the youngest Registered Piano Technicians in the country. Tuning pianos aurally or with a Verituner, Elizabeth has tuned for many concerts, piano teachers, musicians, schools, and a large private clientele.
Over the last two decades, Elizabeth has traveled to regional and national seminars around the country, learning further skills from the best in the business. She also went to the Bösendorfer factory in Vienna, Austria, learning one-on-one from a master voicer. This training has been a benefit to local musicians and beginning piano students alike. Elizabeth believes that a piano should be a source of great musical enrichment, and loves bringing out that potential in the pianos she services.
Aaron Heppler began working with pianos in 1999. Beginning with piano moving, he has worked in all aspects of the piano industry, including rebuilding and sales. A fascination with the inner workings of the piano lead to technical training with Elizabeth. Aaron became a Registered Piano Technician in 2006. He continues his education at seminars across the country, believing that he should learn something new all the time.
In 2015, Aaron attended the Piano Technicians Guild's 'Grand Action Regulation in 37 Steps', an intensive three-day course, learning how to increase action control, even out movement, maximize the dynamic range, and achieve the fastest possible speed of repetition.
Dampp-Chaser, the piano humidity control manufacturer, has also designated Aaron as a Certified Installer. Both he and Elizabeth firmly believe in the benefit of these systems, installing them in pianos all over SW Montana.
Aaron is also a trained PianoDisc installer. With weeks of factory training, and many installations already completed, he can make almost any acoustic piano into a player. An earlier background in computers allows him to put these skills together in servicing modern player systems